Additional Services

Audio Response System

Audio Response System 1-800-399-4796

Audio Response puts your most-used credit union transactions at your fingertips without ever leaving your home or office.

Audio Response gives you immediate access to account information and lets you complete many financial transactions with just a touch of a button. Using the automated telephone system is convenient, error-free and completely confidential.

A voice-automated teller will talk you through each menu-driven transaction by the numbers. First-time callers can use a "help" directory, and experienced callers can key ahead for faster service.

Using Audio Response, you get a whole range of transactions in minutes, right from your home, office, or car phone. In service 22 hours a day, seven days a week (system goes off-line between 12:00 midnight and 2:00 a.m. daily). Audio Response delivers your account information and transaction requests clearly and accurately.

Account Access Menu

Quick Check	Press 1
Balances are automatically given for Savings and Checking
Listing of most recent Savings transactions	Press 2
Listing of most recent Checking transactions	Press 3
To transfer funds from Savings to Checking	Press 4
To transfer funds from Checking to Savings	Press 5

Account Inquires	Press 2
Account balances	Press 1
Account histories	Press 2
Checks and IRA information	Press 3

Financial Transactions	Press 3
Transfer funds between accounts	Press 1
Make a credit card payment	Press 2
Withdraw funds by check	Press 3

Main Menu Options
Account Access	Press 1
Member Services	Press 2
Credit Union Information / Requests	Press 3

When the voice prompt indicates, enter your member account number and PIN.

Press the * key to return to the previous menu.

Wire Transfer

Wire Fees are for Outgoing Only

Domestic Wire	$25.00
International Wire	$45.00

Details

For International wires, the financial Institution overseas need to first send the wire to a Financial Institution in the United States that they correspond. Once the wire is received by that bank in the United States, they can then use the instructions shown below.
All incoming wires received at Alloya are posted within an hour of receipt.

Instructions
Receive Wire Information needed to receive a Wire at Cooperative Choice Network Credit Union: All funds need to be wired through the Federal Reserve to: Alloya Corporate Federal Credit Union 184 Shuman Blvd Suite 400 Naperville, IL 60563 ABA/Routing Number: 271987635 Further credit to: Cooperative Choice Network Credit Union ABA/Routing Number: 271187642 Name, account number, and address for account receiving funds Send Wire Information needed to Send Wire to another Financial Institution: Financial institution’s name, city and state, and phone number Financial institution’s ABA/Routing Number (International wires to banks always need a Telex Number or Swift Code) *** Name, address, and account number of wire beneficiary For International wires, the Financial Institution overseas needs to first send the wire to a Financial Institution in the United States that they correspond. Once the wire is received by that bank in the United States, they can use the instructions shown above.