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Audio Response System

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Audio Response System

 Audio Response System 1-800-399-4796

Audio Response puts your most-used credit union transactions at your fingertips without ever leaving your home or office.

Audio Response gives you immediate access to account information and lets you complete many financial transactions with just a touch of a button. Using the automated telephone system is convenient, error-free and completely confidential.

A voice-automated teller will talk you through each menu-driven transaction by the numbers. First-time callers can use a "help" directory, and experienced callers can key ahead for faster service.

Using Audio Response, you get a whole range of transactions in minutes, right from your home, office, or car phone. In service 22 hours a day, seven days a week (system goes off-line between 12:00 midnight and 2:00 a.m. daily). Audio Response delivers your account information and transaction requests clearly and accurately.

Account Access Menu

Quick Check
Quick CheckPress 1
Account balances Press 1
Account histories Press 2
Checks and IRA information Press 3

Account Inquiries
Account InquiriesPress 2
Account balances Press 1
Account histories Press 2
Checks and IRA information Press 3

Financial Transactions
Financial TransactionsPress 3
Transfer funds between accounts Press 1
Make a credit card payment Press 2
Withdraw funds by check Press 3
Main Menu Options
Account Access Press 1
Member Services Press 2
Credit Union Information / Requests Press 3

When the voice prompt indicates, enter your member account number and PIN.

Press the * key to return to the previous menu.

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Member Rewards

Simply use your Visa® debit and/or credit card anywhere and earn points on purchases. With the CCNCU Member Rewards program you will earn a point for every $2 spent* with your Visa® debit card. Earn a point for every $1 spent* with your Visa® credit card.

Earn even MORE points when you use your Visa® card at participating retailers listed on the CCNCU Member Rewards website.

ID Theft & Scams

New FTC Data Show a Big Jump in Reported Losses to Fraud to $12.5 Billion in 2024

Consumers reported losing the most to investment scams at $5.7 billion

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